FAQ

1. Where are you located?

2. Is there an issue with different time zones?

3. What are some of the advantages of working with Censco’s services?

4. Can you explain how the process works?

5. What platforms do you work in?

6. How secure is data transfer between the client and our server?

7. How long will my data be stored on your server?

8. Will Censco use my data for any other purposes?

9. How long will it take to get a price quote on our project?

10. When will you begin the project?

11. What kind of savings should we expect with your services?

1. Where are you located?

Our home office is in Lowell, Massachusetts, which is about 25 miles north of Boston. Our staff of 19 degreed, mechanical and electrical engineers, quality and project managers, and administrative personnel work in our main office located in Medellin, Columbia.

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2. Is there an issue with different time zones?

No. Actually, Columbia is in the same time zone as Massachusetts (Eastern Standard Time), so we are able to work with you in real time on all projects.

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3. What are some of the advantages of working with Censco’s services?

We work on a collaborative, “engineering on demand” model. You pay only as you need the service, and there is no contract required. it will allow your core engineering team to focus on product development and product improvement. With this kind of flexibility and real time interaction, you can be assured of on-time delivery to your clients.

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4. Can you explain how the process works?

Sure. Customers provide us with samples, drawings and assemblies, and a engineering best practices document (if a best practices document is not available, one will be created together with your engineering team).

For much more detail on the process, please see our methodology page.

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5. What platforms do you work in?

We have extensive experience and expertise in:

  • Solidworks
  • Soldiworks electrical
  • Inventor
  • Autocad electrical
  • Autocad Mechanical
  • Autodesk
  • FEA Analysis
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6. How secure is data transfer between the client and our server?

All data transmitted between the client and Censco’s servers is done through SSL (secure sockets layer) encryption. Encryption is the process of making all transmitted data unintelligible to any unauthorized 3rd parties so the data always arrives safe and secure.

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7. How long will my data be stored on your server?

Once the task is completed, Censco will store the data for up to 14 days, and then archive it for an additional 90 days. After that period, all data is deleted.

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8. Will Censco use my data for any other purposes?

Absolutely not. Censco understands the privacy and security issues required to protect our client’s strategic information and processes. Censco will never sell, share, or distribute any client information or data without your expressed written consent.

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9. How long does it take to get a price quote on our project?

Once you send us your information (or allow us to access it in electronic form) we will review it immediately and determine the scope of the project. A fixed price quote will be provided the same day.

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10. When will you begin the project?

We will start the work after the purchase order is received.

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11. What kind of savings should we expect with your services?

Utilizing an OUS workforce can offer significant cost savings. A typical project utilizing a temporary staffing service would result in a cost savings of between 40% and 60%. You can expect the same savings over a permanent employee.

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Areas we Serve

Serving the entire US, including Boston, Worcester, Springfield, Lowell, and Cambridge Massachusetts
Massachusetts

Software experts in:

AutoCad ElectricalAutoCad Electrical
AutoCad MechanicalAutoCad Mechanical
Solidworks Electrical Solidworks Electrical
Solidworks Mechanical Solidworks Mechanical
Autodesk Inventor Autodesk Inventor
FEA Analysis FEA Analysis

Get in Touch

Phone: (978) 387-5391
E-mail: sales@censco.com

Office:

Censco, LLC
202 Butman Road
Lowell, MA 01852
USA